Privacy Policy

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A1 Toureg

Privacy Policy – A1TOUREG Effective Date: [01.01.2026] Website: https://a1toureg.com A1TOUREG operates as an independent tourism marketing and booking coordination platform established in the Arab Republic of Egypt. We process personal data in accordance with Egyptian Personal Data Protection Law No. 151 of 2020 and its applicable executive regulations, and where relevant, the EU General Data Protection Regulation (GDPR) for users located within the European Economic Area. By accessing our website, submitting booking requests, communicating via email or messaging platforms, or using any of our services, you acknowledge that you have read, understood, and accepted this Privacy Policy and expressly consent to the collection, processing, storage, transfer, and use of your personal data as described herein. We collect only data that is necessary, proportionate, and directly related to the legitimate execution of tourism booking coordination, legal compliance, operational management, fraud prevention, and business administration. Such data may include full name, nationality, passport details when legally required for permits or transportation arrangements, date of birth, contact details (email address, phone number, WhatsApp number), travel details, accommodation information, special service requests, communication records, billing information, and limited technical data including IP address, browser type, device identifiers, cookies, and access logs. We do not intentionally collect sensitive personal data unless voluntarily provided and strictly necessary for service execution. Payment transactions are processed through independent third-party payment providers that comply with recognized international security standards including PCI-DSS. A1TOUREG does not store full credit card information on its servers. Any accounting data retained is limited to what is legally required under Egyptian tax and commercial regulations. Personal data is processed solely for lawful purposes including booking confirmation, coordination with licensed Egyptian tourism service providers, transportation arrangements, permit applications where required by Egyptian authorities, customer support, invoicing, regulatory compliance, dispute resolution, fraud prevention, website security monitoring, and internal record keeping. We reserve the right to process and disclose personal data where required by Egyptian courts, law enforcement authorities, tax authorities, regulatory bodies, or other competent governmental institutions. In order to fulfill booked services, necessary personal data may be shared with independent licensed tour operators, hotels, transportation providers, cruise companies, airlines, governmental permit authorities, secure payment processors, hosting providers, and technical service contractors. Such third parties process data independently under their own legal obligations. A1TOUREG shall not be liable for independent acts, omissions, data breaches, or regulatory violations committed by third-party providers beyond our reasonable control. Due to the international nature of tourism services, personal data may be transferred across national borders. By using our services, you expressly consent to international data transfers, including to jurisdictions that may not provide equivalent data protection standards to those in your country of residence. While we implement commercially reasonable safeguards, we make no representation that foreign jurisdictions provide identical legal protections. We retain personal data only for the duration necessary to fulfill contractual purposes, comply with Egyptian accounting and tax obligations, resolve disputes, enforce agreements, and meet legal retention requirements. After mandatory retention periods expire, data may be securely deleted, anonymized, or archived in accordance with applicable law. We reserve the right to retain data where necessary for legal defense, regulatory compliance, or fraud prevention. We implement reasonable technical and organizational measures including SSL encryption, restricted administrative access, secure hosting environments, internal confidentiality policies, and monitoring mechanisms. However, no internet transmission or electronic storage method is completely secure. By using our website and services, you acknowledge the inherent risks of online communication and agree that A1TOUREG shall not be liable for unauthorized access, hacking incidents, data interception, cyberattacks, force majeure events, telecommunications failures, or security breaches beyond our reasonable control. Where applicable under GDPR or other data protection laws, users may have rights to request access, correction, deletion, restriction of processing, or data portability, subject to identity verification and legal limitations. Requests must be submitted in writing to [email protected] . We reserve the right to refuse requests that are excessive, unfounded, repetitive, or legally restricted. Our website uses cookies and similar technologies for operational functionality, analytics, performance monitoring, fraud detection, and user experience optimization. Continued use of the website constitutes consent to cookie usage. Users may disable cookies via browser settings, though this may limit website functionality. Our services are not directed toward individuals under the age of 18 without parental or legal guardian authorization. We do not knowingly collect personal data from minors without appropriate consent. To the maximum extent permitted under Egyptian law and applicable international regulations, A1TOUREG disclaims liability for indirect, incidental, consequential, punitive, or special damages arising from lawful data processing activities conducted in accordance with this Privacy Policy. Any dispute arising from this Privacy Policy shall be governed exclusively by the laws of the Arab Republic of Egypt, and the competent courts of Egypt shall have exclusive jurisdiction unless mandatory consumer protection laws expressly require otherwise. We reserve the right to amend, update, or modify this Privacy Policy at any time without prior notice. The most current version will always be published on our website. Continued use of our services after updates constitutes acceptance of the revised policy. For privacy-related inquiries, formal requests, or regulatory correspondence, please contact: [email protected]

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at

[email protected]

+201090262958

+201090262958

Data Security, Policy Updates & Legal Acceptance

How We Protect Your Information

A1TOUREG implements appropriate technical, administrative, and organizational safeguards designed to protect personal data against unauthorized access, misuse, alteration, disclosure, or destruction. These measures include secure hosting environments, SSL encryption protocols, restricted system access, authentication controls, internal confidentiality obligations, and structured data minimization practices.

We maintain reasonable data collection, storage, and processing standards in accordance with applicable laws, including Egyptian Personal Data Protection Law No. 151 of 2020 and, where applicable, the EU General Data Protection Regulation (GDPR). Periodic risk assessments and security evaluations may be conducted to preserve the integrity, confidentiality, and availability of stored information.

While we implement commercially reasonable protective measures, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure. Accordingly, A1TOUREG does not warrant absolute security and shall not be liable for unauthorized access, cyber incidents, system breaches, data interception, or events beyond our reasonable control.

Changes to This Privacy Policy

A1TOUREG reserves the sole and exclusive right to amend, update, or revise this Privacy Policy at any time, without prior notice, to reflect legal, operational, or technological changes.

When updates occur, the Effective Date will be revised accordingly. Continued access to or use of the website following any modification constitutes acknowledgment and acceptance of the updated Privacy Policy.

Users are responsible for periodically reviewing this page to remain informed of any revisions. Failure to review updates does not exempt users from the application of the modified policy.

Your Acceptance of These Terms

By accessing, browsing, or using this website, you expressly confirm that you have read, understood, and agreed to this Privacy Policy and the applicable Terms & Conditions.

If you do not agree with any provision of this Privacy Policy, you must immediately discontinue use of the website and related services.

Continued use of the website after publication of any changes shall constitute legally binding acceptance of those modifications.

WILL THIRD PARTIES HAVE ACCESS TO MY INFORMATION?

Aggregated Demographic Information
We may share aggregated demographic information with third parties, but this information is not linked to any personal information that can identify you or another individual person. No personal information is disclosed in this manner.
 
Sharing Your Personal Information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. 
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.

WHAT WILL WE DO WITH MY INFORMATION?

Provide Information
From time to time, we may use your personal information for internal or external marketing and promotional purposes. For example, if you opt in, we will send you our monthly email newsletter about A1Toureg events and special offers and we may email you about promotions and surveys.
The email address Users provide will only be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Analyze
We may use IP addresses to analyze trends, help us administer the website, track movement of visitors and gather broad demographic information for aggregate use. IP addresses are not linked to any other personally identifiable information. Analyzing trends help up personalize the user experiences and to improve our site.
Disclosure for Legal Purposes
The law requires that we may be required to share your personal information and nonpersonal information pursuant to judicial or governmental subpoenas, warrants or orders. If we are required to do so, we will, of course, obey the law. In addition, notwithstanding any term to the contrary in this Privacy Policy, we reserve the right to use, disclose and share your personal and nonpersonal information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of this site’s Terms of Service or as otherwise required by law.

HOW DO WE GET THE INFORMATION?

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit or opt in to supplying such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.